Delivery Info


 Christmas Delivery Times

To make sure everything arrives on time for the festivities, please see below our last order dates for delivery in time for Christmas:

Place orders by 2pm, Thursday 20th December 2018

Place orders by 2pm, Monday 17th December 2018

Place orders by 2pm, Monday 10th December 2018

Christmas Returns

Christmas Gift purchases bought from 23rd November can be returned up until 15th January as a seasonal extension to our normal returns policy.

Returns Information

For more information about our returns policy and easy to use form, please click here.

Normal Delivery Times

All UK orders placed before 2pm Monday - Thursday, where 1-2 delivery has been selected, are dispatched on the same day, but this can vary during our busiest periods, bank holidays, when we go into sale or when the office has been closed for a period of time, and especially on Mondays. Please note, some couriers may require an extra day to deliver to remote areas such as the Scottish Highlands.

European and international orders are shipped via various carriers and can take between 5-10 working days. There may be circumstances beyond K-Way 's control which may lead to delays. K-Way cannot be held responsible for any delays incurred by our carriers.

Delivery times apply from the time your order is dispatched. You will receive an email once your order has been dispatched.

Unfortunately we are unable to offer a Saturday delivery. It's unlikely, but there may be occasions where our carriers will try and deliver on Saturdays, but this remains at the control of the courier.

Delivery Costs:
UK & N.Ireland Standard (3-5 working days) FREE
UK & N.Ireland Express (1-2 working days) £4.99

Republic of Ireland (3-5 working days) Cost based on weight
Europe (5-10 working days) Cost based on weight and zone
Rest of World (5-10 working days) Cost based on weight and zone

*Please Note: For delivery on a Friday, orders must be placed before 10:00am on the Thursday. Orders placed after 10:00am on a Thursday will not be delivered until the following Monday.

During Christmas, the K-Way office will normally be closed. K-Way cannot accept responsibility for customers who expect but don't receive their orders during these times.